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Frequently Asked Questions

Browse the Jubilee Views frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check in from 2pm & check out at 10am

Q: Do you require a security bond upon check-in?

Yes, $100 pre-authorisation on credit card

Q: Is after hours check-in available?

Yes, please contact property for instructions

Q: Can I have a late check-out?

Check with reception, depends on occupancy. Charges may apply

Q: When do I have to pay a deposit?

$200 non-refundable deposit to be paid upon making the booking & the balance of accommodation to be paid 14 days prior to arrival.

Q: What are the reception hours?

Monday to Friday – 8.30am – 5pm & Weekends and Public Holidays 9am – 12noon.

Q: Can I book theme park tickets at reception?

Yes, most tours & attractions can be booked at reception for your convenience

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Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Free WIFI is available

Q: What facilities do you have?

BBQ facilities & an outdoor swimming pool

Q: Is there car parking available?

Yes, secure underground car park. One car per apartment available

Q: Is all linen provided?


Q: How often are the rooms serviced?

The rooms are not serviced daily, however if you stay 8 nights or longer, you are entitled to a mid-service half way though your stay

Q: Is the pool heated?


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Location FAQ's

General information about our location.

Q: How close is Surfers Paradise & Broadbeach?

Surfers Paradise is 3km away (approx 20 -30 minute stroll along the beach)

Q: Are there shops or restaurants nearby?

Yes, within 1 minute walk are cafes & restaurants

Q: Is there public transport nearby?

Yes, Light Rail Tram service & public bus stations only a 2 minute walk away. We can book Taxi's for you also.

Q: What local attractions are in the area?

Themeparks (Seaworld, Movieworld, Wet N Wild, Dreamworld, Whitewater World) are all between 15 – 30 drive away. Currumbin Wildlife Sanctuary approx 20 minutes drive.

Q: How far away is the race track?

10-15 minutes drive (6kms)

Q: Where can I buy groceries locally?

Oasis Shopping Centre is located a 5 minute walk away & has Woolworths Supermarket, Chemist plus more

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